Billing and Account
Learn more about plans, payment.
We accept Visa, Mastercard, American Express, Bitcoin, RazorPay, PayU Money, Indian UPI, PayPal, Bank Transfer.
Yes! You can change your payment method while paying the invoice or in the profile page. If you need any assistance, kindly open support ticket. We will help you.
The provisioning time for the dedicated server is 2 to 48 hours.
VPS will provision instantly and, it gets delivered to your email id.
Yes, we do offer refunds. However, we reserve the final decision on all refunds, based on the situation and reason for the cancellation. The rule of thumb is that any delays that prevent you from using your server within the normal delivery time will be credited, or the payment renewal date will be adjusted. Only reported issues on which we have exhausted all attempts at resolution will be refunded in full. It is important to note that refund requests based on information that were included in the terms of service or clearly available on our website will always be refused.
Servers are delivered and renewed on a monthly basis by default. If you want to bill annually, kindly open a support ticket for annual payment discount.
Yes, we can merge invoices. Please contact our support team for this matter.
Yes, unless specified otherwise. The same applies for clearance deals or limited time rebates.
Learn more about plans, service.
All servers are unmanaged. We do not do any custom installations, or bug-fixing, but our support team will gladly advise you and make recommendations on any issue encountered in your installations. All network and hardware related issues, as well as billing, disputes, cancellation and reboot requests will however be handled promptly by our staff.
You may order additional IPs during the order process, however, this option only exists in certain locations. If the option is not present, simply make a request through our support system and our staff will assist you promptly.
We utilize KVM (Kernel-based Virtual Machine) on 100% of our infrastructure.
To setup a rDNS, kindly open a support ticket with the rDNS details
Learn more about polices/general.